Due to the ongoing pandemic, and to help keep you and our colleagues safe we’re following national guidance and minimising face to face contacts. We will continue to support you through video consultation, telephone consultations and virtual clinics and we’ll see you face to face where this is safe, and the most appropriate way to support you in line with the national guidance.

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Paulton Minor Injuries Unit

We provide an appointment only service, accessed by calling 111. Last entry for assessment is 7 pm.

Due to social distancing, and to minimise risk of infection, only one person will be permitted to enter the Minor Injury Unit unless you are accompanying a child, or acting as a carer.  Thank you for your co-operation.

There is NO walk-in facility. Patients who wish to be seen must ring 111 prior to attending.  Should you require an appointment within the Minor Injuries Unit, you will be given a time to attend,  during your call.  Patients will be asked to remain in their vehicles until called, once the appointment has been booked.

Our way of working will be evolving over the coming months in order to provide a safe and appropriate service for our community – please check back often to see our most up to date details.

Our service supports adults, children and young people.

More about us..

The MIU team comprises highly trained Emergency Nurse Practitioners, Paramedics, Nurses, and Associate Practitioners, all with experienced clinical and diagnostic skills.  When you arrive for your pre-booked appointment, you will be triaged and assessed by one of our Team.  Following a thorough assessment, a suitable treatment plan will be discussed with you.  You may need to be referred to another provider, such as the Emergency Department, or a GP.

The Minor Injuries Unit treats:

  • Sprains and strains
  • Cuts and grazes
  • Arm, lower leg and foot injuries
  • Bites – human, animal
  • Minor burns and scalds
  • Minor head injuries
  • Broken noses and nosebleeds
  • Eye problems such as scratches, foreign bodies in the eyes


We are unable to treat the following:

  • Abdominal pain
  • Alcohol-related problems
  • Breathing problems
  • Chest pain
  • Drug overdose
  • Health conditions usually treated by a GP
  • Mental health problems

If you have any of the above conditions you should contact your GP, or 111. If it is a life-threatening injury or situation, call for an ambulance by dialling 999.

When you call 111, you will discuss the options, and best pathway for your condition.  This could be: self – management; accessing a pharmacy; contacting your GP; being given an appointment for the Minor Injuries Unit, or attending an Emergency Department.

You will be required to bring a face covering to wear during your visit.

Paulton Minor Injuries Unit is open for appointments only, please call 111 to access our service.

X-Ray facilities are available Monday – Friday 8.30 am – 4pm.  X-Ray is only accessible by appointment, following assessment.  There is NO X-Ray on weekends or public holidays.


“I have had a very efficient, helpful and caring experience here.”