Due to the ongoing pandemic, and to help keep you and our colleagues safe we’re following national guidance and minimising face to face contacts. We will continue to support you through video consultation, telephone consultations and virtual clinics and we’ll see you face to face where this is safe, and the most appropriate way to support you in line with the national guidance.

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Heart Failure Service

Welcome to the B&NES Heart Failure Service

We are a community heart failure service led by a team of heart failure specialist nurses within Bath and North East Somerset. The Heart Failure team are based at The Hollies, Midsomer Norton and are operational Monday-Friday 9am – 5pm, excluding weekends and bank holidays.

The Hollies, 3rd Floor, Midsomer Norton, Bath BA3 2DT
t: 01225 396 060 


More about us

Through holistic assessment, the heart failure nurse specialists provide support, education and promote self -management strategies for those who have a confirmed diagnosis of Heart Failure, in collaboration families and their carers.  The service offer clinic appointments to those with a new and existing diagnosis of Heart Failure, and home visits for those who are housebound.

The Community Heart Failure Service delivers a diagnostic Echocardiograms clinic Supported by a Cardiac Physiologist from the RUH. Echocardiogram Clinics are carried out at Paulton Hospital, Keynsham Health Centre, Riverside Health Centre in Bath and the RUH

Referral to the community heart failure service is done through your GP who will have run a series of investigations prior to the referral, such as blood test and ECG.

How do healthcare professionals refer?

  • Complete a referral form and please include:
  • ECG
  • BNP Blood Test

T: 01225 396 060 (answer phone available and checked periodically throughout the day)