Due to the ongoing pandemic, and to help keep you and our colleagues safe we’re following national guidance and minimising face to face contacts. We will continue to support you through video consultation, telephone consultations and virtual clinics and we’ll see you face to face where this is safe, and the most appropriate way to support you in line with the national guidance.

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Falls and Balance

Our specialist Falls and Balance Service aims to provide advice, management and treatment for people who have balance problems or who have had a fall. This service, in conjunction with other community services, aims to reduce the number of falls that result in serious injury and ensure effective treatment and rehabilitation for those who have fallen or who are at risk of falling.

More about us

The service is for adults registered with a Bath and North East Somerset GP who have been identified as being at an increased risk of falling or who have had unexplained falls or black-outs.

This service is based at the Clara Cross Centre at St Martin’s Hospital, Bath, where most of the appointments would take place. Some therapy assessments may also take place in your home.

You may see one or more of the multi-disciplinary team, over a number of appointments.

The team includes:

Doctors – medical review and specialised tests
Administration – to deal with your queries
Nurses – holistic assessment of your health and wellbeing
Physiotherapy – optimise your physical fitness and address difficulties with movement and balance
Occupational Therapy – carry out an environmental falls hazard assessment and provide life style advice to help reduce falls, and they also provide advice on adaptations and specialist equipment
Therapy assistants – support the therapists to help you work towards your rehabilitation goals

What we do

We aim to find out the reasons for your falls and balance problems, and also the cause of your black-outs. We will also work with you to find solutions to improve your independence and confidence. The clinic provides advice and information to improve your safety and balance as well as assessing whether you are at risk of osteoporosis.

Your visit will take at least an hour and a half. You may see a nurse with a physiotherapist or a Doctor who will complete a comprehensive assessment of your needs. Your letter will inform you of whom you are seeing. Personal detail summary, pre-clinic assessment form and osteoporosis questionnaire will be sent with your appointment letter. Please bring these to the clinic along with your list of medications.

As part of your treatment you may be offered a short exercise and balance course, which will be based at the clinic or at a satellite centre. These courses are run by our specialist physiotherapy team.

How do I access this service?

This service is available by referral through your Bath and North East Somerset GP or health worker only.

For professionals who would like to refer please email attaching the falls referral form to :

Falls Clinic Referral Form

Age UK – Staying Steady
Falls Leaflet
Falls and Balance Leaflet
Getting In And Out Of A Chair Leaflet
Getting In And Out Of Bed Leaflet
Fear of Falling

“Staff are very sympathetic and courteous.”