Main navigation


Here you can find out all of the Citizens’ Panel events currently scheduled.

Current Events

What’s Going On Event for people affected by mental health issues

An event organised by Carers and Service Users to enable people affected by mental health issues to meet and have useful discussions with commissioners and providers of mental health services in BANES

Wednesday 27th February 6 – 9pm, Salvation Army, Green Park Road, Bath, BA1 1XE.

To book your place: email Lee Rawlings at or text Ralph Lillywhite on 07825115775 with your name and role.

Further details here: What’s Going On – Poster – FINAL

Maternity Service Review – BANES, Swindon and Wiltshire Clinical Commissioning Groups are proposing to make some changes to maternity services and want to know what you think.

They need to make better use of resources, such as staff, finances and environments and to help more women and their families have more choice.

Read the consultation document here: Transforming Maternity Services Together – Our proposal for Change

You can read a summary in our ‘Key Facts Leaflet’ here: maternity leaflet

  • Watch our video
  • More information about the consultation is available on our website.


Tell us what you think

We would like to know what you think of our proposal before we make any final decisions. To share your views with us, please:

  1. Fill in our survey. The survey is available online and in paper form (please find attached).

The closing date for filling in this survey is Sunday 24 February 2019.

If you have any questions about this survey or need the survey in an alternative format, such as an audio file, on CD, in large print or in another language, please contact Wiltshire Clinical Commissioning Group Communications Team at or by calling 01380 736026.

2. Email us:

  1. Call us: 01380 736 026
  2. Write to us: Wiltshire CCG, Southgate House, Pans Lane, Devizes, Wiltshire, SN10 5EQ
  3. Come to a public meeting. Find out where and when these are taking place here.

Many thanks,

Bath and North East Somerset, Swindon and Wiltshire Local Maternity System

Home Care Review –

Bath and North East Somerset Council and the Clinical Commissioning Group are looking at how we provide home care services in Bath and North East Somerset and how we can make them better in the future.

They have been talking to different groups, including people who use home care services, family members and carers of people who use home care services, companies that provide home care, Council and NHS colleagues. They have been saying:

  • What is important about home care services;
  • What works well at the moment;
  • What could be better in the future.

All these people have helped to come up with a proposal for what services should look like in future and the things that are important to them about what the service does so we know it’s working for people. These are called ‘outcomes’.

What happens next? What are in your views? Deadline: Friday 1st February 2019. Please read the consultation document here: Home Care Review consultation final

Take the survey here:


Safeguarding Workshop – meeting with Caroline Latham, Adult Safeguarding Lead, and Geoff Watson, Principal Social Worker, on Wednesday 27th February between 10-12 in Room 7 at Kempthorne House, St Martins Hospital, Bath, BA2 5RP. An opportunity to discuss safeguarding issues with attendees and gather their views on levels of understanding, awareness of what constitutes abuse and how to report a safeguarding concern. Caroline and Geoff would be keen to understand views on prevention of abuse and gather ideas about what else would help out in the community. Ideas will be shared with Virgin Care and the Local Safeguarding Board, if appropriate, as part of the Prevention Strategy Delivery Plan.

Further information about safeguarding here:    factsheet_2_-_keeping_adults_safe_from_abuse_and_neglect_booklet



Future Events

Previous Events

Feedback required on End of Life Strategy. The Virgin End of Life Clinical Network has been working on an End of Life Strategy and are wanting to share it with different service user groups for feedback.

You will find the draft strategy here: End of Life Strategy Draft 190918. The idea is that there would be a strategy on the page and then more detail behind it. Please could you send comments on:

  • the content – Do you agree with what’s in the three boxes? Is there anything you want to see added / removed / reviewed?
  • Thoughts about the language used and the term end of life in particular
  • Format – we are trying to put it all in one page – is that too much? Would you prefer headlines only or the details as well?
  • Any other comments

Please could you send your feedback to by Friday 2nd November

  • Help shape the future of community mental health services in B&NES.  As part of the Mental Health Review Bath and North East Somerset Clinical Commissioning Group and BANES Council are holding a series of workshops for people who use services, those who deliver services and interested members of the public on:

5th June – How can community mental health services work better together?

13th June – How can we improve transitions from child to adult community mental health services?  How can we improve co-ordination across mental, physical, social and wellbeing services in the community? How can we support people who use mental health services to access meaningful occupation, including employment, training and education? How can we support people who are experiencing acute mental health crisis and prevent people’s needs from escalating to this point?

18th June – further opportunity to share your views on any or all of the mental health review topics.

For further details and to sign up for any of the workshops click here:180516 Mental health awareness week – consultation dates


  • The future of the care home service. Invitation to service users and carers from the Council and Commissioners – come to a workshop on the 7th June between 2 – 4.30pm to talk about the future of the care home service.

Details here:Home Care service user and carer invite 070618


  • April 2018 Citizens’ Panel members met with Joanna Scammell, Head of Transformation, to hear about the priorities for the next year of the Transformation Programme for BANES. Panel members also did some user testing of mobile devices – a laptop and a tablet – as part of the roll-out of staff mobile working.