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How we share information

In order to meet the speech, language and communication needs of children and young people, we aim to work as closely as possible with parents, carers, other professionals and the wider children’s workforce. Sharing information effectively is key to this aim and we do this in several ways:

  • Providing written reports describing the child/young person’s speech, language and communication needs, including a diagnosis where appropriate, along with recommendations and advice
  • Offering a wide range of training courses to parents and the wider children’s workforce to better meet the needs of children/young people with speech, language and communication needs and to focus on prevention
  • Providing accredited Makaton training course to parents and professionals.
  • Making a wide range of resources and advice sheets available
  • Sharing treatment plans with clear measurable goals and expected outcomes
  • Signposting to other agencies and services
  • Providing access to interpreters when English is an additional language for the family
  • Devising home programmes and developing relevant resources and activities
  • Communicating with parents/young people by phone, email and text (with their consent)
  • Attending meetings with parents and other professionals.
  • Routinely asking for feedback from parents, carers, young people and other professionals about our service, individual experiences of therapy and our training courses and responding by making service improvements.